I have bought from Canadian Ginseng Farm (CGF) for a while, and every time, they have been absolutely great! Although recently there was an issue with the order, yet they immediately solved the problem with a level of customer service that I had never expected (most notably Anna)! They went above and beyond my expectations, and this is why I am a loyal customer. I highly recommend CGF if anyone wants high quality ginseng along with the superb customer service!

On internet I saw some discussions about wild ginseng, half wild ginseng, and farm ginseng. I was not familiar with ginseng and got very confused. Then I found your website which seems to present a very reputable ginseng farm. I called the customer service, they professionally answered all of my questions with great details. So I bought these ginseng roots for my family and would take several pounds back to Asia for my relatives. The packages provided are useful, especially the little gift bags are easy to carry and nice for packaging. I look forward to seeing my relatives like the ginseng.